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Having trouble with Japanese while traveling?
We translate and offer concierge for you,only*$5/day! 

*minimum fee
You won't have any trouble with Japanese anymore. You can ask us anything.

We recommend FB TRANS to

Who is traveling to Japan for the first time.
Who is feeling anxiety only with your guidebook.
Who doesn’t have anyone in Japan to for help when you are in trouble.
Who wants to make a reservation, but doesn’t know how.

Just Let us do that!

Travel Concierge has friendly agents who live in Japan. We will happily support you in English during your visit to Japan.

Mobirise

On Messenger: Chat and Call

Send us anything you'd like to ask us! We will help you on Facebook Messenger, just like you do with your friends. We'll solve your problems on chat or phone call.

Mobirise

Local Destination Guide

Friendly Japanese agents guide you on how to navigate complicated trains in Japan with the easiest and fastest way!
You won't get lost in Japan anymore! We will locate where you are and assist you to get to the place you'd like to go.

Mobirise

Restaurant reservation

We suggest you restaurants of your preference, the nearest one. And also pick some restaurants that is popular with neighbors for you

Mobirise

Flight reservation in emergency

We reserve the flight seats for you when suddenly you felt you want to go somewhere nice. We also can suggest you the low - cost flights (LCC) as well

Mobirise

Communication with the restaurants

Can’t read a menu in Japanese, don’t know what ingredients they use, can’t imagine the taste of food…
We solve all your problem! Just send us the picture of what you don’t know, we’ll explain to them and order the foods for you.

Mobirise

Timely information delivery

You will be satisfied traveling Japan with the events information near you, and the local information sent by us. Professional concierge supports your sightseeing

How to use this service

Using this service is really easy.

Apply for this service on this page

Select your preference course and days

Payment by credit card

Follow the account that will be sent after the payment

At the day, start the service on Messenger

Back to your country safely

$ 5/day

Standard


Only chat
11am – 9pm
You can purchase that before two days you would like to use

BUY NOW
$ 30/day

Pro
The most popular plan

chat+talk 
11am – 9pm
You can purchase that before two days you would like to use

BUY NOW
$ 50/1day

1day only


This is available one-day plan Chat + Call



BUY NOW

Customer feedback

I’m surprised that Japan has huge cities but there was less English sigh than I imagined. Then when I got confused, I found this web site, I applied for it immediately! They solved all my problems right away, and it’s cheap so I continued to use it the next day too.

Helen
From a woman visited Japan for the first time

I used to travel to only English- speaking country but this time, I tried Japan for the first time. I used this service because I was worried that I heard that Japanese people can’t speak English enough. They helped me translating to Japanese, and anything I needed help like a hotel service. It was great !

Linda
From an office-worker first time to Japan

It was third time to visit Japan and I wanted to try to visit little- known places this time. I was right that I
applied for this service just in case. If I didn’t, I would’ve got lost and missed flight.

Linda
From an administrator third time to Japan

Consumer questionnaire

89%

My problem was solved immediately by them!

97%

It was realized that I demanded them.

93%

I’d like to use this service again

$ 5/day

Standard


Only chat
11am – 9pm
You can purchase that before two days you would like to use

BUY NOW
$ 30/day

Pro
The most popular plan

chat＋talk 
11am – 9pm
You can purchase that before two days you would like to use

BUY NOW
$ 50/1day

1day only


This is available one-day plan Chat + Call



BUY NOW
Sample of using services

An example of ordering foods at a restaurant

An example of ordering foods at a restaurant

レストランの予約の一例

An example of direction

An example of direction

An example of restaurant reservation

An example of restaurant reservation

Guest: I'd like to go to Osaka from Tokyo, which do you prefer the airplane or the Shinkansen?


FB TRANS: Where are you now? 


G: I’m at Tamachi station now. 


F: Both takes same time but the Shinkansen is cheaper than airplane now. Take the Yamanote line from Tamachi station to Shinagawa station and transfer to the Shinkansen there. You will arrive at Osaka station in 2 hours 26 minutes. 


G: Thank you. Then I’m going to Osaka from Shinagawa.

Guest: I'm in Kanazawa now, do you have any recommendation that I can have some Washoku and be relaxed?

FB TRANS: OK. How about nearest place from you like this one? http://----------- 


 Or how about the affordable places? http://----------- 


G: OK then I'd like this one. http://----------- 


F: We're going to make a reservation for you now. 

Guset: I am at a Sushi restaurant now, but I can't read the menu.

FB TRANS: Could you please send us the picture of menu?  


G: How about it?  


F: Thank you. Do you have anything you don't like? 


G:...No, I don't have any  


F: OK. They have Akami, (red flesh fish), Shiromi (White fish), Kai (Shell fish) and Gunkan. What would you like? 


G: Then I will have Kai and Akami. 


F: Sure. Could you show the stuffs this chat? 


“赤貝2つ、アワビ2つ、まぐろ2つ” (“Two Red clams, two abalones, two tunas.”)

Guest: I am at Shibuya station now, so how much tickets should we buy to go to Shinagawa station?

FB TRANS: You could buy the tickets every time you take a train, but we recommend to buy the deposit card so that you don't need to buy them any more. That would be easier for you.  


G: We prefer the tickets because we won't take the train anymore


F Ok, then it'll be 170 yen. Are you with your kids now?


G: Thanks. No, just me! 

$ 5/day

Standard


Only chat
11am – 9pm
You can purchase that before two days you would like to use 

BUY NOW
$ 30/day

Pro
The most popular plan

chat+talk  
11am – 9pm
You can purchase that before two days you would like to use 

BUY NOW
$ 50/1day

1day only


This is available one-day plan Chat + Call


BUY NOW

FBTRANS

Contact us from here about questions of services and purchase

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